Apply to work at Floralista!

Job Title: Administrative Coordinator

Position Type: Part Time

Location: Fort Langley

Reports To: Alice de Crom - Owner and Lead Designer

Schedule: Flexible Schedule, Tuesday - Saturday. Approx. 6-15 hours per week.

About Us: Located in the heart of Fort Langley, Floralista is a boutique retail floral studio recognized as a preferred vendor for events of all kinds. From corporate events to personalized weddings, our clients trust us to bring their most important occasions to life. Over our 12+ years in business, we’ve built our reputation through our whimsical, effortlessly luxurious floral style, inspired event design, and warm, personalized service. Our team is made up of talented, welcoming, and creative individuals who thrive in a collaborative, supportive environment - making Floralista a truly wonderful place to work.

About the Position: In this role you can expect to manage client communication, event scheduling, and organizational systems, ensuring a seamless client experience for our weddings and events. You will as well support shop customers with their inquiries as required. We’re looking for an experienced, detail-oriented and personable individual to play a key role in delivering smooth, professional service. You’ll be the behind-the-scenes expert who keeps communications running, systems organized, and customers supported.

Work Environment: Within this role you will have the unique opportunity to work in our gorgeous floral studio in the centre of Fort Langley. Featuring plenty of natural light and overflowing with beautiful florals and plants, Floralista’s workspace is something special. You will enjoy a fully equipped office space in the studio, with the opportunity to shift to a hybrid position after completing a probationary period.

Qualifications:

2+ years of experience in administrative support, event planning, project management, or a related role
Proficiency with Google Workspace (Gmail, Docs, Sheets, Drive)
Proficiency using Apple products
Proficiency using Shopify or equivalent software
Working knowledge of Pinterest
Familiarity using DocuSign or equivalent digital signing software
Proficiency using Canva

Responsibilities:

Manage all client communications for weddings and events, including responding to inquiries, scheduling consultations, sending quotes, invoices, and contracts, and finalizing sales.
Support the full planning process for wedding and event florals from start to finish, including creating mood boards, client follow up post consultation, and ensuring all client details are organized and up to date.
Respond to incoming emails and phone calls from both event clients and shop customers, providing warm, professional service at all times
Maintain and improve administrative systems to support studio organization and efficiency
Additional tasks as required

Skills:

Strong written and verbal communication skills, with a professional and friendly tone
An aptitude for attention to detail with a focused presence
Comfortable handling client interactions via email and phone, including scheduling, follow-ups, and sales conversations
Highly organized, with the ability to manage multiple tasks, timelines, and details simultaneously
Confident problem-solver with ability to navigate client concerns with empathy and professionalism
Self-motivated and able to manage tasks independently

How To Apply: If this role sounds like a great fit for you, we would love to hear from you. In your application please include a cover letter detailing why you are the ideal candidate for this role along with your resume and a list of professional references that we will be able to reach easily by phone or email. We look forward to learning more about you!